Technical Support Engineer

J2EE, DB2, Log4j, Knowledge Management, Unix, Technical Support, Customer Satisfaction, Identity Management, XML, Weblogic, HP, Service Design, Splunk, Subversion, MySQL, AIX, Linux, Containers, Version Control Systems, OOP, JavaScript, Artificial Intelligence, MSSQL, Attention to Detail, Customer Success Management, XHTML, Application Servers, KPI Dashboards, Java, SOAP, Tomcat, JSF, JBoss Application Server, Software Support, JSON, Sybase, Sales & Marketing, Quality Assurance, Troubleshooting, Networking Technologies, Product Engineering, Microservices Architecture, Machine Learning, REST, Apache Ant, Governance, Service, Database Administration, Escalation, Information Theory